1.) What are your office hours?
Our Goshen office hours are Monday, from 12:30 – 6:30 and Tuesday thru Friday from 9:30 am – 6:30 pm. Saturday office hours are 9:00am – 12:30 pm
2.) When can I register?
We have on going registration. You can register any time of the year as space allows. If the class of your choice is full, put your name on the waiting list and we’ll try to accommodate you as soon as possible. You can register online at kennetts.com, by phone, or in person.
3.) When is tuition due?
Tuition is due by the 1st of the month. If tuition is not received by the 15th, a bill will be issued along with a $5.00 billing fee. Tuition may be paid with cash, check or credit card at our office. You can also set up your own private account at kennetts.com under parent login. Follow your account and pay online. There will be a $3.00 convenience fee for credit card payments by phone.
4.) If I miss a class, can it be made up?
Yes. We have make up classes available, however you must contact the office to book a make up class. Make up classes must also be scheduled within 2 weeks of the missed class.
5.) Is there a registration fee?
We have a $10 non refundable registration fee and a $ 25 yearly insurance fee.
6.) What does the insurance fee cover?
The insurance fee is a secondary insurance and comes into effect after your insurance has been used. There is a $250.00 deductible associated with this policy.
7.) What should my child wear to class?
We ask that all children wear white socks. Boys should wear shorts and a t-shirt. Girls should wear a leotard. Its important that children do not wear baggy clothing that could get caught on the apparatus. Children should also not wear jewerly of any kind.
8.) What is the birthday cut off date for my child to move up to an older class?
Your child’s birthday must be before 0ctober 15th in order to register for the proceeding aged class.
9.) Is there a discount if I enroll more than one of my children?
Yes. During our school year session, there is a $5 discount for for a second child, a $10.00 discount for a third and a $15.00 discount for a fourth child.
10.) How many children are in a class?
There are a maximum of 7 students per teacher in pre-school classes and 8 students per instructor in our recreational classes.
11.) Can I view my child in class?
Yes, you’re welcome to observe class as space permits. We ask that you keep your interactions with your child to a minimum and encourage them to stay with their group. Let us know if you have guests coming and we’ll reserve extra seating for you.
12.) What is your withdrawal policy?
If for any reason you wish to withdraw from class, it is your responsibility to either submit a withdrawal card or notify our office by letter or e-mail, before the 1st of the next month. Please do not communicate your intention to withdraw through your child’s instructor or another parent. If you fail to notify our office in the above manner, you will be held responsible for the following month’s tuition. Remember, each month we are holding your spot. Please do not ask us to make exceptions.